acarerseyes

Through the eyes of a carer for someone with a mental illness

One of the problems as a carer…

5 Comments

I was so upset earlier today and so angry because of something that happened involving the Dentist. I have this massive fear of the dentist and I have no idea why, the thought freaks me out but my teeth are falling apart and need seeing to. About 6 weeks ago I made an appointment which landed today, ten o’clock to be exact. A few weeks after making the appointment, the 12th March I needed to make Chris another doctor’s appointment but the only time I could get it for was at 10.15am today (27th March) because of all the other appointments this week and their bookings it was all I could get and knowing Chris HAD to attend because he would run out of his medication which just isn’t an option. So I cancelled the appointment at the dentist at the same time knowing they clashed. Earlier I tried booking a new appointment, which I was told to do when I cancelled the other week and was met with ‘you have been taken off our patient list’ to which I asked why, they responded with ‘you didn’t attend an appointment in Nov 2011 which we sent a letter for’ and ‘you cancelled an appointment at short notice’. Firstly I never received a letter, and secondly how on earth is two weeks notice classed as short? I mean that’s plenty of time to arrange someone else to take my place. Anyway she said she couldn’t add me back I would need to speak to a manager or something so I told her not to worry about it.

What really upsets me about this is once again it’s my health that goes down the pan because it’s not my fault I can’t just get up and attend an appointment,  it took me a lot to even book an appointment at the dentist and today I could have just cried at their excuse. I appreciate some people just don’t turn up or waste their time but other than attend there was nothing more I could do than cancel two weeks before the appointment. It’s not the first time I have missed appointments because of having to cancel because I can’t split myself into three places at once. Seems there is very little understanding and zero flexibility around carers and their own needs. I have written a letter to the manager and will await their response. Just didn’t really need that today.

 

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Author: acarerseyes

I am a mum to four gorgeous girls, and a carer to my former partner of eight years, Chris who has a mental illness, BPD. I blog my experiences.. life is tough! We live in Greater Manchester, UK.

5 thoughts on “One of the problems as a carer…

  1. I understand and if you do not hear from the manager then go talk to him/her yourself in person. Be assertive and explain that you are a caregiver and why it was hard to make those appointments. I know how you feel because I have been there, Take care of you because your health is important to and it is hard to be in a lot of places when you are only one person. You are in my prayers. (((HUGS))))

  2. Grr. Certainly annoying.

    I hope you get what you need.

    Good luck,

    The Quiet Borderline
    http://quietbpd.wordpress.com/

  3. Sorry to hear your health needs have been put to one side again!! And you’re right flexibility is needed – one thing I’m learning quickly is flexible isn’t part of the NHS system!! Hope you get a decent response from the manager x

  4. I hope you get an adequate response from the dentist, I would consider two weeks more than ample notice for them to give the appointment time to someone else.

    P.S I hate the dentist to, with a passion!

  5. Thank you, I could understand letting them down last moment but two weeks? Really? Thats plenty of time. Will let you know when I hear back.

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