Something that always strikes me about Mental Health Services is how many different people you can end up dealing with, this means Chris having to explain his feelings/history etc over and over again to different people when it’s very hard for him to say it the once. The Crisis team is probably the best example for this, made up of a number of different people, all working different shifts, handovers in between and of all different professions and skill levels. There is absolutely no consistency with the people that visit in the slightest, and it has been known before in a week we have seen a different person every day, this in itself is distressing for Chris who would rather be left alone, hates being asked the same questions over and over again. He often gets annoyed and I can’t blame him because if someone I didn’t know or hadn’t met before walked into my house and asked the following questions I would find it hard to answer too.
- How are you feeling today?
- Do you have any suicidal thoughts or plans to self harm?
- Can you keep yourself safe?
- Do you think your medication is helping?
That’s to name a few, and while sometimes Chris even being awake is too much he gets distressed trying to answer the same questions over and over to different people who have no idea really who he is and aren’t around long enough to really find out. In fact it has been known when they have asked for his history, for Chris to turn around and say ‘look in my notes it is all in there’
Surely when you are dealing with people that are vulnerable and often find it hard to engage with one person let alone a different one each time, isn’t it better to try and keep to the same people so they have a clear picture of what he is like and he can get their trust and explain how he is feeling properly without as much worry. Not to mention that 20 people later everyone you spoke to had differing opinions on what helps and what doesn’t and what the next steps are to the point even I am confused as to what is going on and it’s not me with the mental illness.