Today I read on the BBC News website about Crisis teams being a measure that lowered suicide rates. My thoughts? Well put it this way, I don’t call ours ’cause a crisis team’ for no reason. Don’t get me wrong there are individuals, though few and far between that are wonderful, do an amazing job and I couldn’t complain about those, however the bad eggs far outweigh the good causing a completely rubbish team.
In fact I don’t even know where to begin in our shocking experience of them. Perhaps having one of them ring me, I explained it was late (9pm) and Chris was asleep and it would be better to talk in person the following day, she ended up hanging up on me. Then there was the time that Chris discharged himself in the heat of a moment on a Saturday and they called Social services duty team and told them he was a drug addict and an alcoholic, cue me trying to explain to social services over the phone at 10pm on a Saturday night how they had been given the wrong facts. I enquired as to what they had done it was put down to a ‘communications error’. Maybe the time that they forgot to bring his medication, or never carried out a visit, or they came out after he was referred by a psychiatrist and just discharged him. Oh and the time that they rang up Chris’ dad, to this day we don’t know where they got his number from, perhaps in old notes, and started asking his dad what our contact details were despite them using them on many occasions. Perhaps even the fact that they have been so unprofessional on every level that they took things personally, Chris wouldn’t stay in hospital and because they didn’t like the fact he got scared and ran they just discharged him without telling him. Finally the fact that now they won’t even accept him as a patient, consultant inpatient psychiatrist sent Chris on leave under their care and they didn’t bother, he was discharged on a Friday under their care and rang them for help on a Sunday night when no one else could help him to be told ‘we never accepted you as a patient, goodbye’ which made Chris feel even more suicidal than before he rang. Yet they hadn’t even told the Psychiatrist or his Social worker that actually no one was looking after him.. Good job he had me really isn’t it.
Now you see why both Chris and I don’t like them, and why we call them ’cause a crisis team’ because that’s all we get with them, issues, yet one thing Chris will always need at various times in his life is extra support, who will provide that? Yes even I’m not sure! One huge thing that happened last year, something so unprofessional and astounding that I’ve still not got myself over it, I have taken further via NHS complaints and once the process is complete, and my goodness its dragging as it started last September, I will share that with you too.
My journey with Chris, has been as much about battling services and correcting their mistakes as it has been about looking after him, the person who really is my world. You add that to being a mum to the three most amazing little girls, keeping the household running, finances etc, trying to get by from one day to the next was hard. The people who were meant to be helping me and my family by helping Chris were the ones that were creating a nightmare for us.